SnoWhite Upload & Payment Guide

Uploading to SnoWhite


  1. Login with your University username.
  2. Go to SUBMIT FILE and select CHOOSE FILE. You must upload a PDF. If you have multiple files that are going on the same media you can combine your PDFs using Acrobat or Preview; see this guide. Please ensure the PDF version is no higher than 1.4 (Acrobat 5.0).
  3. Select the TYPE and MEDIA. Selecting different types will filter the media drop-down.
  4. COPIES. By default it is set to 1, adjust if you need more.
  5. Media specific:
    1. LENGTH (Fabric only). Input the exact length of your artwork.
    2. MOUNTED (Paper only). To have your print mounted on foamboard, at extra cost.
    3. BLACK INK (CTF only). Choose between 'Matt Black' and 'Photo Black'
  6. ADD COMMENT. Add any relevant notes, or leave blank.
  7. Click SUBMIT JOB. Your file should start uploading.

Paying for SnoWhite Jobs

First you must upload your job(s). Then you must wait for an admin to create a payment reference for your job(s). You should receive a notification email to indicate this, or you can check your SnoWhite MY PRINTS for a pending payment reference.


  1. Login with your University username.
  2. Go to MY PRINTS.
  3. Under the heading 'Pending Payments' you should see any pending payment references.
  4. Click PAY HERE.
  5. You will be taken to the Online Store where you must input the cost, add it to your basket and proceed to the checkout to pay for the job(s).
  6. After you have paid, a SnoWhite admin will cross reference your payment against your reference on SnoWhite to ensure the correct amount has been paid and then set the reference to 'Paid' and any associated jobs will be moved to 'Processing'.

Collecting SnoWhite Jobs

When your jobs are complete they will have the 'Printed' status in SnoWhite. At the same time you should receive an email confirming this.

You will need to follow the link in your email, or any of the links in SnoWhite, to go to our bookings page where you can book a collection slot to come and pick up your work.

Please do not attempt to access the Creative Services Centre at any time without a valid booking at the correct time; we are open by appointment only.

Link to our Bookings page
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