SnoWhite payment guide

How to pay after submitting your file

Regularly check your job status and wait for it to say ‘Pending Payment’ in My Prints.

Your print job will be queued with a unique Job ID and you will see an estimated cost for that individual print job. CSC staff will check your print(s) and if all is correct the final cost is confirmed and your job status becomes ‘Cost Confirmed’. If there are any issues with your file the status will change to ‘On Hold’ and you will receive an email. Once cost is confirmed CSC staff will create a payment reference for your print job. If you have multiple print jobs they will likely be combined into one payment reference. Once the payment reference has been created then the status of your job becomes ‘Pending Payment’.

Once your job status says ‘Pending Payment’ go to your ‘My Payments’.
Click on the the ‘More Info’ link of the relevant reference to pay. The link will take you to the Online Store.
Input the exact amount requested and then fill in the correct details in the questionnaire that follows to complete the payment.

Upon receiving the email we will set the payment reference to ‘Complete’. At the same time the associated print job(s) will be set to ‘Processing’. If there have been any issues then the status for each will remain unchanged and we will email you.

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