SnoWhite Upload & Payment Guide

Uploading to SnoWhite


  1. Login with your University username.
  2. Go to SUBMIT FILE and select 'Choose File'. You must upload a PDF. If you have multiple files that are going on the same media you can combine your PDFs using Acrobat or Preview; see this guide. Please ensure the PDF version is no higher than 1.4 (Acrobat 5.0).
  3. Select the TYPE & MEDIA. Selecting different types will filter the media drop-down.
  4. Set the COPIES. By default it will be 1, adjust if you need more.
  5. Media Specific Options:
    1. LENGTH (Fabric only). Input the exact length of your artwork.
    2. MOUNTED (Paper only). To have your print mounted on foamboard, at extra cost.
    3. BLACK INK (CTF only). Choose between 'Matt Black' and 'Photo Black'
  6. Add any relevant comments such as the source colour profile or custom dimensions, or leave blank.
  7. Set the PAYMENT METHOD. The default is ‘Online Store’, but you can select ‘Subproject Code’ if you have a budget code you want to use.
  8. Click SUBMIT JOB. Your PDF should start uploading. If there is a problem please follow the instructions provided in the error message or contact us for assistance.

Paying on the Online Store

First you must upload your job. Then you must wait for an admin to create a payment reference for your job. You should receive a notification email to indicate this, or you can check your SnoWhite MY PRINTS for a pending payment reference.


  1. Login with your University username.
  2. Go to MY PRINTS.
  3. Then under the heading 'Pending Payments' click PAY HERE.
  4. You will be taken to the Online Store where you must input the cost, add it to your basket and proceed to the checkout to pay for your job.
  5. When you have paid, a SnoWhite technician will check and confirm your payment and then they will set your payment reference to 'Paid' and any associated jobs will be moved to 'Processing' where production will commence.

Collecting your Job

When your job is complete it will have the 'Printed' status in SnoWhite. You can then make an appointment to collect your job: Book an Appointment

Collection locations:

FABRIC - Digital Textiles (1019E)
PAPER - Creative Services Centre (1071E)
SPECIALIST - Creative Services Centre (1071E)

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